Shipping & Return Policy

Shipping & Return Policy

Thank you for supporting our USA-based small business! We pride ourselves on offering high-quality items for your beloved pets.

Shipping

  • Free Shipping: All prices listed include free shipping within the United States.

  • Delivery Time: Most orders arrive within 7–14 business days. However, please note that occasionally shipping may be delayed due to factors beyond our control. If this occurs, we will notify you as soon as we are made aware of the issue.

  • Questions on Sizing: To ensure the perfect fit, feel free to message us with your dog’s exact measurements. We are happy to assist you in choosing the right item!

Returns

  • 14-Day Return Policy: Items may be returned within 14 days of delivery as long as they are in new, unused, and resellable condition.

  • Return Shipping: Customers are responsible for the shipping costs to return any items.

  • Restocking Fee: If an item is returned used or in a condition that makes it unsellable, a 25% restocking fee will be deducted from your refund.

  • Return Instructions: To initiate a return, please contact us with your order information, and we will guide you through the process.

Additional Notes

  • Items must be returned with original packaging, tags, and in the same condition they were received.

  • Refunds will be processed once the returned item has been inspected and approved.

We are here to help! If you have any questions about your order, sizing, or anything else, please don't hesitate to contact us.

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